Example Statement 

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The charge you've received is the payment relating to an online dating subscription. This will be through one of the sites that desdemonapay maintains.

Call Us: +44 (0) 20 3880 6458Contact our team

"How can I help?" 

"Why does my bank statement have a charge for desdemonapay.com?" 


“Why am I being charged?”

The membership that you have agreed to on desdemonapay's site has incurred a fee for it's premium features. Please be aware that this may be a payment that re-occurs on regular intervals dependant on the type of subscription taken up.

Upgrade your membership at any point by visiting the Membership page of your site profile.

Cancel your subscription at any point by visiting the Membership page of your site profile.

You can take up one of our premium membership plans by visiting the 'membership' page of the site on which you are registered. 

Discontinue mobile billing by texting STOP to 89595.


Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

© Desdemona Limited All Rights Reserved.

“I am trying to pay. Why is my card being declined?”

“How can I pay for membership?”

“How do I cancel my subscription?”

“I pay via my mobile phone provider. How do I cancel?”

“What are the benefits of VIP Membership?”

Your Online Dating Services Company

The banks may sometimes perform checks which result in payments to desdemonapay's sites being declined due to the sensitive nature of the sites. Please contact your bank to authorise that you'd like to proceed with the payment and this should be rectified.

desdemonapay.com is operated by Desdemona Limited.
20 Harcourt Street, Dublin, D02 H364

At desdemonapay, we provide a safe, online environment from which end users can meet others from across the globe within a context where the result is romantic relationships. 

We can assist you in finding out what site you've subscribed to using the email address you would have used when registering. Please enter that email address in the field below.

Submit a query to our team

Desdemona Pay